Current Versions:

2.2.4 (latest for Windows)

Released 2024-01-17 – Download

Fix for extra/improperly named menu items in previous release.
Restore shortcut to User Guide in Start Menu.

This release is recommended for all Windows users.

2.2.1 (latest for Mac)

Released 2023-01-27 – Download

Fix for notification of new software updates not working.
See 2.2.0 below for new features introduced recently.

This release is recommended for all Mac users.

Previous Versions:

Download links for Previous Versions (use only if there is a specific reason you need an older version)

2.2.3 (Windows only)

Fix for broken firmware updates in previous release

Released 2023-11-05

2.2.2 (Windows Only)

CloseUp System App launches 37% faster.
Improved firmware update experience for Windows users updating to the new firmware featuring 24-bit USB audio.
Fix for bug on Windows where the audio recordings would not be saved if a profile was saved to a location with no spaces in the path.
Provide .ezq profile file icons for Windows users in Explorer.

Released 2023-11-01

2.2.1

Fix for notification of new software updates not working.
See 2.2.0 below for new features introduced recently.

This release is recommended for all Mac users.

Released 2023-01-27

2.2.0

New Feature: Update to this version and CloseUp® firmware version 20 (available after updating your software) to allow the profiling of any instrument on any CloseUp® System! We’ve been able to unify the algorithms for all instruments compatible with the CloseUp® System into one firmware edition and make them available on every CloseUp® System. Simply purchase an additional affordable CloseUp® Mic from Your Heaven® Audio to use your CloseUp® System processor with any instrument we support. We can’t offer support for using a CloseUp® microphone on an instrument type it was not designed for, but now there’s nothing stopping you from experimenting.
New Feature: Load a profile from your CloseUp® System’s memory. Lost the .ezq file for your profile? Working on a different computer? Now you can extract profiles from a CloseUp’s memory and edit, save, or transfer them to another CloseUp, just like having the original .ezq file! (Note that in profiles transferred before version 2.2.0, Custom EQ must be reset to be modified.)
New instrument choice interface ready for our soon-to-expand product line!
Added Banjo and Ukulele (to be released soon) as official CloseUp® instrument types, as well as additional experimental instruments.
The Enter or Return key is now another convenient way to click the blue buttons that advance through profiling.
When you load a profile (.ezq file) from your computer that has a saved inside recording alongside it in the same folder, that recording is now automatically reloaded for auditioning when you edit the Custom EQ.
App now defaults to saving profiles in a “Profile Library” folder that can be accessed from the File menu to help centralize and organize profile storage. This folder will be created for you and we recommend you use it.
Updated instructions for new guitar CloseUp® Mics.
Basic Custom EQ: Display a graph of how knobs affect frequency response.
You can now record up to 5 minutes of playing at once in the Custom EQ Alternate Loop.
You can now save the Custom EQ Alternate Loop to audition more Custom EQ changes later, or to send to Your Heaven® if you want help getting the best sound from your instrument.
If changes to a profile will be lost when clicking “Back”, you will now be notified and asked to confirm.
Easier firmware updates: it is no longer necessary to restart the CloseUp into Firmware Update Mode manually when applying a firmware update.
Fix: Red highlights on Advanced Custom EQ filters indicating Gain & Q combinations that exceed Your Heaven’s recommendations for making reliably good sounding modifications to a profile now appear as expected when changes are made from the frequency response graph.
Fix for audio glitches that could occur at the beginning of the Custom EQ Alternate Loop recording if recording was triggered soon after the record button was clicked.
Fix for the Custom EQ Live Audio Input remaining silent when editing the Custom EQ of a saved profile loaded from the computer.
Fix for inconsistencies in reading/writing Device Settings in some circumstances.
Other minor bug fixes.

Released 2023-01-26

2.1.2

Important Fix: In the previous release, Advanced Custom EQ was not stored in the profile, so never was transferred to the CloseUp System hardware. We fixed that in this release, but please re-open any profiles you made in version 2.0.2 in which you wanted to use the Advanced Custom EQ and re-create that Custom EQ. It will now actually affect your profile!
Fix: when editing the Custom EQ, switching to Live Audio mode no longer causes your Custom EQ to be reset.
Audio Settings window added – allows you to adjust the buffer size for lower latency or more reliable audio on the computer (does not affect the CloseUp hardware). Find it in the Options menu.
Audio latency is greatly improved on Windows when using the Live Audio mode to review your profile or edit the Custom EQ. There is also a button to open the new Audio Settings window.
You can now resize the main window to whatever size you prefer, and the interface will scale accordingly. Find presets and shortcuts in the Options menu.
The CloseUp System Software will now remember the size and location of the main window between launches.
The CloseUp System Software will now remember your preferred playback volumes, instrument, mic generation, and a number of other settings between launches, making less work for you.
Fix: “Do It” button in instructions for profiling Snare Drum or Kick Drum now auto-sets the High Gain control as expected.
Improved Basic Custom EQ UI.
Added the ability Ignore a specific software or firmware update. You will only be notified when a version newer than the one you ignored is released.
New items in the Options menu allow you to manually check for firmware and software updates.
CloseUp hardware should now automatically reconnect as expected after a firmware update on Mac.
Fixed some minor issues with firmware update.
Additional minor bug fixes.
Mac version is tested and working properly on Apple Silicon (using Rosetta for now).

Released 2022-06-09

2.0.2

Fully functional release (all features now work in macOS 11 Big Sur)

New Feature: Improvements to profiling for Classical/Nylon Guitar. We recommend that Classical/Nylon Guitar players update and re-create their profiles for improved sound.
Windows users no longer need to need to have the CloseUp System connected via USB before starting the software. It will recognize the CloseUp at any time.
Software launches faster, especially on Windows.
Updated instructions.

Important: This release requires macOS 10.11.6 or later or Windows 8 or later 64-bit. Users of older operating systems should use version 2.0.0. Contact Your Heaven Support with any questions.

Also Important: This version of the software is only compatible with CloseUp® firmware rev 16 or later. When you install and run the new version of the CloseUp® Software, it will prompt you to upgrade the firmware on your CloseUp® System. The process is quick and easy, and requires only a USB cable and an internet connection.

Released 2021-10-18

2.0.0

Important: This version of the software is only compatible with CloseUp® firmware rev 16 or later. When you install and run the new version of the CloseUp® Software, it will prompt you to upgrade the firmware on your CloseUp® System. The process is quick and easy, and requires only a USB cable and an internet connection.

New Feature: Improved gain control. The Input Gain knob now controls Output Level instead. Input gain is stored in profiles. This means you can now set the analog output to the best level for the gear you are connecting to, without changing the optimal the gain setting of the CloseUp®’s Mic. Additionally, the input gain will now always be correct for your instrument, no matter what the knob is set to, avoiding accidental overloads. More info available on the website.
Fix for potential issue on Windows where audio recordings in profiling would not trigger.
Fix for first filter of Custom EQ being stuck until bypass toggled.
Various other bug fixes.
Improvements to instructions.

Note: If you receive an error message saying that “MSVCR120.dll is missing” on running the CloseUp System Software on Windows, please download and install the free Visual C++ Redistributable for Visual Studio 2013 for x86. (English (US) installer, other languages here, make sure to choose x86) Now you’ll be able to run the CloseUp System Software.

Note: Also see Important Notes for Windows Users for a few more tips.

Released 2019-11-20

1.6.0

New Feature: When editing Custom EQ, you can now load the Custom EQ from any other previously saved .ezq file.
New Feature: When editing Custom EQ, you can now revert the EQ to its state at the start of the editing session or before the EQ was loaded from a file.
New Feature: Output type control (Mono Balanced or Stereo) available for CloseUp System during profiling.
Fix for the content of some windows being improperly scaled on Windows 7 or 8 if Windows interface was scaled.
To avoid potential feedback situations, software now never automatically enables live monitoring during setup.
Improved choice of audio output device at startup on Windows
Improved update notifications
Enhancements to Demo Mode
(Experimental Instruments) Enhancements to Drum tuning process and instructions
(Experimental Instruments) Fix for incorrect Double Bass transducer mix in final profile

Released 2019-04-04

1.5.3

Mac app optimized to take up 1/3 less disk space
Various minor bugs removed (humanely, of course).
(Experimental Instruments) Enhanced profiling of Drums and Cymbals.
(Experimental Instruments) Added Demo Mode for Drum and Cymbal profiling with example audio samples included.

Released 2019-03-02

1.5.2

Fix for a freeze when analyzing audio on older macOS versions.
Fix for erroneous display of Demo Mode related text when transferring a profile.

Released 2019-02-13

1.5.1

Fix for issue where guitar system with endpin mic was not recognized as a guitar system.
Improved usability of Welcome screen and Demo Mode.
Fix for erroneous notification of firmware update in Demo Mode.

Released 2019-02-07

1.5.0

New Feature: Added a “Both” option option to the footswitch – now you can use it for both Gain Boost and Mute at the same time. Tap to Boost, or hold to Mute. Tap to cancel either. Boost level is selectable as in standard boost function.
New Feature: Built-in firmware updater for CloseUp Systems. If your firmware is out of date, you will be notified and have the option to update it to access improvements and new features!

Released 2019-02-04

1.4.0

New Feature: Option to use the footswitch to temporarily boost your gain, eg for a solo, instead of for mute. Boost level is selectable.
Fix for a situation where information in Device Settings would be incompletely read from CloseUp® hardware.
Fix for some situations where the user would be told incorrectly that the CloseUp® System could not be found by the software.
Fix for out-of-sync sound on instructional videos in certain situations.

1.3.0

Support for profiling the Built-in Endpin Mic for guitar.
Improvements to instructions

1.2.0

Added a Demo Mode that allows users to preview the profiling process without CloseUp® hardware using example audio.
Added ability to preview your Profile and Custom EQ with live input from your instrument.
Added a live Spectrum Analyzer and individual Bypass buttons to the Advanced Custom EQ.
Added ability to select a region of audio to loop while editing the Custom EQ.
Fix: Adding Custom EQ to a Universal Profile no longer causes the profile to sound wrong when transferred to the CloseUp® System hardware. We recommend you re-create any profiles made in this manner.
Improvements to instructions
Other minor bug fixes.

1.1.2

Fixed a bug that could cause a crash on loading certain profiles.
Improved instructions for dual instrument adapter users.
Added setting to disable automated mic detection, primarily for wireless users.

1.1.0

Addition of Mandolin as a standard instrument.
Graphical instructions for mic attachment and profiling of Mandolins.
Update of graphical instructions for profiling Guitars and String Instruments.
Fix for profiles being marked as incorrect instrument type on transfer to the CloseUp System.

1.0.6

Fixed several situations where the Advanced Custom EQ of a profile loaded from an ezq file could display and preview incorrectly.
Interface improvements for the Custom EQ.
Other miscellaneous bug fixes.

1.0.4

Fix for additional situations where the profile could sound wrong when transferred to the CloseUp System.
Improved UI of Custom EQ

1.0.3

Fix for some situations where the Custom EQ could be incorrectly transferred to the CloseUp System and sound wrong.
Fix for the inside recording’s playback displaying the correct waveform, but playing back the wrong audio.
Improve and make consistent which pages show monitoring controls and audio meters, and on which pages monitoring is enabled by default.
Fix for audio monitoring meter being inactive on some pages.
Correct some instructional text and images.

1.0.2

Fix sound playback in videos on older MacOS X systems. Note: If you are using version 1.0.1 and you can hear sound in the videos on your Mac, you can ignore this update. It contains no other improvements.

1.0.1

Various bug fixes

1.0.0

Initial public release

CloseUp® App Version History